Manage IT budget allocation, track cybersecurity key performance indicators (KPIs), evaluate help desk effectiveness, assess software development progress and time tracking, oversee technical project management with logged time, and analyze customer satisfaction (CSAT) scores trends using interactive visualizations from Business Intelligence tools like DOMO or Tableau.
SIEM reacting to Azure and AWS events, local events, internet speed at WfH employees out of spec? Run automations to fix endpoints based on metrics. Improve productivity and uptime and back it up with metrics. Metrics and Business Intelligence is the heart of analyzing the threat landscape and also what solutions would best correct the problem.
Alignment with the SP 800-53 Series, serving as a Technical Subject Matter Expert (SME) for IT Operations, ensuring HIPAA/CMS compliance, and facilitating CMS/Carrier Audits. Program Manager for audits conducted by the US State Department and vendors.
2021 Silver Hammer Award Recipient - Ensurem Largo Headquarters
#1 TBBJ Fast 50 :Ensurem LLC
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Proven IT leader with 6 years of experience successfully leading and completing complex IT infrastructure projects at Ensurem. Demonstrated expertise in managing technology initiatives that resulted in dramatic improvements, improvements in codebase and IaaS efficiency. I possess a deep understanding of NIST and HITRUST CSF standards and a proven track record of ensuring compliance and successful audits.
Resumé
It's essential to have a comprehensive understanding of all devices within your network to effectively safeguard them. This includes implementing regular security updates and utilizing remote mobile device management (RMM) workflows and reporting to ensure accurate inventory, hardware collection, encryption, and compliance. Additionally, the capability to remotely wipe devices, including Out of Band devices via Intel vPRO (at no cost), adds an extra layer of security.
Utilizing AI-powered behavior detection and alert systems, XDR ensures proactive monitoring and response to potential threats, covering detection, investigation, and remediation phases. By employing machine learning, XDR creates profiles of suspicious activities, prompting analyst review for in-depth assessment. Moreover, seamless integration of automations maintains operational efficiency.
Overseeing project management, negotiating contracts, conducting subject matter expert (SME) training, and developing Atlassian Confluence/Jira program infrastructures.